FAQs

Frequently Asked Questions (FAQs)

1. What materials are used in SAL ACCESSORY® piercings?

At SAL ACCESSORY®, we prioritize quality and safety. Our piercings are crafted from a variety of high-quality materials, including surgical stainless steel, titanium, and hypoallergenic metals. Each product description provides detailed information about the materials used.

2. Are SAL ACCESSORY® piercings safe and pain-free?

Absolutely! Our piercings are designed with both style and comfort in mind. We prioritize a pain-free experience, and many of our products feature easy-to-use designs that minimize discomfort during the piercing process.

3. How do I find the right size for my piercing?

To ensure the perfect fit, we provide sizing information in the product descriptions. If you're uncertain, our Size Guide is a handy resource available on each product page. Still, have questions? Feel free to reach out to our customer support team.

4. Do you offer international shipping? 

No, unfortunately. SAL ACCESSORY® will offer international shipping soon. 

5. What is your return policy?

We want you to love your SAL ACCESSORY® purchase. If, for any reason, you are not satisfied, we offer a hassle return policy. Please review our Return Policy for detailed information on how to initiate a return and any applicable conditions.

6. How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the status and delivery of your order. If you have any concerns, our customer support team is here to assist you.

7. Is my personal information secure when shopping on SAL ACCESSORY®?

Yes, your security is our priority. SAL ACCESSORY® employs industry-standard encryption technology to protect your personal information. We do not store payment details, and your privacy is of utmost importance to us.

8. Can I cancel or modify my order after it's been placed?

To ensure swift processing and delivery, orders are processed soon after placement. Unfortunately, once an order is confirmed, we cannot guarantee modifications or cancellations. Please double-check your order before completing the purchase.

9. How can I contact SAL ACCESSORY® customer support?

We're here to help! Feel free to reach out to our friendly customer support team through our Contact Us page. We aim to respond promptly to assist you with any questions or concerns.

10. Does SAL ACCESSORY® offer wholesale or bulk purchasing options?

Yes, we do! If you are interested in wholesale or bulk purchasing, please contact our Wholesale Team through the provided form on our Wholesale Inquiries page. We look forward to collaborating with you.

Still, have questions? Contact Us